Explore My New Life Credit FAQs ─ What You Need to Know

Contrary to what credit bureaus want you to believe, credit training does work in most circumstances. But it only works if you are getting the best advice from an experienced professional. Anyone with a credit score below 720 can benefit long-term from the advice and information provided through credit education. However, there are limiting factors that will prevent us from helping you. Two main factors are: (1) your financial situation and/or (2) the time frame in which you need to reach your results. It is possible to remove anything from a credit report, even accurate items. For instance, if the creditor makes mistakes or does not adhere to the specific time frame, the negative item may be removed.

We cannot guarantee you a specific timeline or guarantee you results. If you work closely with us to follow credit best practices, we can ensure that you can achieve your credit goals. On average, it takes a minimum of 6 months to 1 year to reach your credit goals. But it depends on the factors in your credit report. Legitimate credit repair/restoration is not an overnight fix, and it’s a process that takes time to do properly. Credit restoration requires a partnership (it requires your engagement and involvement throughout the process). Please follow the exclusive advice and recommendations to make this a smooth and successful process. Everyone’s situation is unique, and some graduate sooner than others. The important thing is making sure that your credit is repaired the right way to have a solid financial foundation for the future.

A consultation is an overview analysis of your 3-in-1 credit report from each of the three major credit bureaus (Equifax, Experian, and TransUnion). A credit specialist will ask you questions to determine which accounts on the report you are questioning and conduct an assessment and needs analysis to discover your credit goal(s). From there, we provide recommendations based on your credit profile and your needs to help you crush your credit goal(s). The consultation is designed to be a brief introduction to the team and our services to determine whether or not you are a candidate for credit restoration. Suppose you are ready to proceed with our services. In that case, we will next do a detailed audit of your credit reports and begin the process of disputing those inaccurate, unverified, and/or questionable accounts.

Your audit is a comprehensive analysis of your credit profile, broken down into easy-to-understand, actionable segments. After reading your audit, you will understand all aspects of your credit profile, and you will also know how we will work together to increase your credit score. Your audit will include a complete description of each item on your credit report, both positive and negative, along with actions steps that you should take to improve your credit profile and credit scores.

You are charged between 1-5 days after the audit is complete.

Yes, a 3 in 1 credit monitoring service is mandatory while enrolled in the program. We need access to your credit report at all times to track the progress. Without an active monitoring service, we cannot assist you. If you already have a credit monitoring service for all 3 credit bureaus, we will gladly work with those tools.

Under the Fair Credit Report Act, you have three days after initial enrollment to cancel.
After the three-month initial enrollment, you must give 30 days prior written notice before the 1st of the month or before the next billing date.

We attempt to challenge inaccurate, unverified, questionable accounts with the credit bureaus, collection agencies, and the original creditors. We would assist you with building a strong credit profile and educate you throughout the process. You have 24/7 access to the client portal to keep you updated with the process and communicate with us via the client portal.

We are professionals and care about your success. Most importantly, we are dedicated to establishing relationships with our clients by providing personalized service and educating our clients throughout the process. After you graduate from our program, we offer prevention and maintenance to keep you on the right track. You may reach us via text message, email, or phone call, and our response time is 24 hours or less.

Absolutely Yes! Your audit includes personalized advice geared towards your credit situation. If we feel you need additional lines of credit or better lines of credit, we will include sources of credit lines that will benefit you in the recommendations, and we will be sure to explain your options thoroughly.